Our Mission

We all face moments that feel overwhelming—times when we don’t know where to start. Challenges such as aging, serious medical conditions, chronic illnesses, and planning for long-term care can bring uncertainty and stress. With over 30 years of combined experience supporting families through these difficult transitions, we offer the knowledge and compassion needed to create customized care plans for you or your loved ones.

Many families aren’t fully aware of the resources available to them or the important factors involved in making informed decisions. As certified case managers and certified rehabilitation counselors, we are equipped to assess complex situations thoroughly and provide clear, reliable guidance.

We begin by partnering with you and your family to conduct a comprehensive evaluation of both current and potential future needs. From this assessment, we develop personalized recommendations tailored to your specific circumstances. Some families prefer to carry out these plans on their own, while others appreciate ongoing support. Whether you're looking for assistance coordinating services or exploring care options, we’re here to help—every step of the way.

Our goal is to be a trusted partner in your journey, ensuring you have the right tools, knowledge, and support to navigate even the most challenging times with confidence and peace of mind.

If you are interested in a brief conversation to determine if Impact Case Management may be able to help you or your loved one, please “Request a Consultation.”